Sales And Refunds
At Bowfishing Extreme, we understand that your satisfaction is paramount, and we strive to make the returns process as smooth and customer-friendly as possible. We gladly accept returns for items that are unopened and in new condition, reflecting our commitment to ensuring you are completely satisfied with your bowfishing equipment. However, to streamline this process and provide you with the best service, we require that all returns have a Return Authorization Number before acceptance.
The Return Authorization Number is a crucial step in initiating the return process. To obtain this number, customers can contact our dedicated customer service team at 417-838-9291. Our knowledgeable and friendly staff will guide you through the process, ensuring that you have all the necessary information to facilitate a hassle-free return. This number is essential to accurately track and process your return, enabling us to promptly and efficiently handle your request.
It’s important to note that returns of items without a valid Return Authorization Number will be refused. This policy is in place to ensure that all returns are properly documented and processed, minimizing any potential delays or complications. We believe in transparency and open communication, and this approach allows us to uphold the high standards we set for customer service at Bowfishing Extreme.
While we strive to accommodate most returns, there are certain exceptions. Custom arrows, due to their personalized nature, are non-returnable. We appreciate your understanding in this matter, as custom products are crafted to your specific requirements and cannot be restocked for resale.
We encourage our customers to reach out with any questions they may have regarding the return process. Our dedicated customer service team is here to assist you, providing the information and guidance you need to make informed decisions about your purchases. At Bowfishing Extreme, we believe in going above and beyond to ensure that your experience with us is positive from start to finish. Thank you for choosing Bowfishing Extreme for all your bowfishing needs.